FAQ
Shipping & Delivery
Where is my order?
All orders have a typical processing time of about 3-5 business days. For custom or engraved items, orders can take up to 2 weeks. You will receive tracking information once your order ships.
How long does shipping take?
We use trusted mail carrier USPS. Shipping lead times are calculated at checkout. Please see Shipping for more information.
Do you offer free shipping?
Free shipping is offered on orders $70+! No items are excluded. All other shipping costs are displayed at checkout.
Where do you ship to?
At this time, we only offer shipping within the United States.
Jewelry Care
How do I care for my jewelry?
All products are gold-filled, real gems, or pearls. We highly recommend that all products be cleaned with a microfiber cloth or cleaning solution that is made for sensitive skin. This will increase the longevity of the jewelry.
Returns & Orders
Can I return my item?
As we are a small business, we currently do not offer returns at this time. Thank you for your understanding and supporting our growing business.
What can I do if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us and we will find a solution for you.
Can I cancel my order?
At this time, we do not offer cancellations. Please double check your order and personal details before checking out.